Series 2 and 3 Apple Watches that do not meet the strict parameters of the screen replacement program also may not be repaired or replaced. It also will not address broken screens in other series of Apple Watches under the screen replacement program, even though consumers have reported the same issue in the First Generation Watches, Series 1 – 6, and Series SE.Īpple may fix broken screens on newer devices that are still under warranty, but there is no guarantee that they actually will. Apple will presumably no longer repair broken screens in Series 2 or Series 3 watches beyond that time. The program was introduced in September 2019 and expires in September 2022. The program runs “for three years after the first retail sale of the unit or one year from the start date of this program, whichever is longer.” According to Apple, “under very rare circumstances, a crack may form along the rounded edge of the screen in aluminum models.” Apple did not acknowledge the possible source of the defect. Is Apple Doing Anything?Īpple introduced a screen replacement program, but only for the Apple Watch Series 2 and 3, and only for a limited amount of time. Specifically, consumers have alleged that despite knowing the battery can suddenly swell, Apple allocated insufficient room inside the Apple Watch for it to freely expand without affecting the screen face and/or failed to incorporate a protective guard to keep it from contacting the screen face. The underlying cause of the Apple Watch defect is that Apple designed and manufactured the Apple Watch in such a way that fails to prevent the lithium cobalt oxide battery from contacting the Watch screen, leading to operational failures and injuries from broken screens. We’ve recovered billions of dollars for consumers and have a reputation for taking on large, powerful corporations, including tech giants like Amazon, Yahoo, Zoom, Uber, and Lyft.
Morgan & Morgan is a national leader in class action litigation. If your Apple Watch screen detached, shattered, or cracked, you may be eligible for a class action lawsuit. The recently released Series 7 watch may also contain the same defect. Owners have reported detached, shattered, or cracked screens on First Generation, Series 1, 2, 3, 4, 5, 6 and SE watches.
These occurrences, owners say, manifested suddenly and unexpectedly, and not due to damage to, or misuse of, the Apple Watch. Apple Watch owners have reported that (1) the screens on the devices are detaching from the body of their watches, (2) the appearance of hairline cracks along the screen, and (3) even shattered screens in some cases. Consumers are complaining that their Apple Watch, which retails for approximately $400 to $1,400, has a screen defect that Apple is refusing to cover under the product’s limited warranty.
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